Privacy Policy

Last updated on 23 Jan 2026

1. Who we are

Round2 Digital Solutions (“Round2”, “we”, “us”, “our”) is a creative, marketing and AI automation agency based in Pune, India. We design and manage marketing systems for service businesses, including websites, ads and automations.

This Privacy Policy explains how we collect, use and protect information when you:

  • Visit our website www.round2.digital

  • Contact us via forms, email, WhatsApp or social media

  • Work with us as a client, partner or supplier

We only collect information that helps us run our business, communicate with you and deliver services.

2.1 Information you provide directly

  • Contact details – name, email address, phone number, company name, job title

  • Business details – website URL, industry, services, marketing goals, budgets

  • Form submissions – messages sent via our site forms, chat widgets or landing pages

  • Project information – assets and data you share for a project (e.g., logos, brand guidelines, analytics access, CRM exports)

2.2 Information collected automatically

When you visit our website, we may automatically collect:

  • Device and usage data – IP address, browser type, operating system, pages visited, time spent, referring URLs

  • Cookies and similar technologies – small files to remember preferences, improve experience and understand basic site usage

We may use tools like Google Analytics or similar privacy-conscious analytics platforms. These tools collect aggregated, non-identifying information about how visitors interact with our site.

2.3 Information from third parties

Depending on our engagement, we may receive information from:

  • Advertising and analytics platforms (e.g., Meta, Google Ads)

  • CRM or marketing tools you already use

  • Public sources (e.g., LinkedIn, your public website)

We only use this information to understand your business better and deliver agreed services.

3. How we use your information

We use your information to:

  • Respond to enquiries and communicate with you about potential or ongoing projects

  • Provide and manage services – strategy, creative, campaigns, websites, automations and reporting

  • Improve our website and offerings based on how visitors engage with our content

  • Send updates – such as service information, relevant content or invitations to calls (only when appropriate and with an easy opt-out)

  • Maintain records for administration, accounting and legal compliance

We do not sell your personal information.

4. Legal bases (where applicable)

Where privacy laws like GDPR apply, we rely on the following legal bases:

  • Legitimate interests – communicating with you, improving our services, managing our relationship

  • Contractual necessity – processing information needed to deliver a service you’ve requested

  • Consent – where required (e.g., certain marketing communications, optional cookies)

5. How we share information

We only share your information in limited situations:

  • Service providers and tools
    We use third-party vendors (e.g., hosting providers, analytics tools, automation platforms) to operate our website and deliver services. They process data on our behalf under appropriate safeguards.

  • Client project tools
    When we set up or manage campaigns, websites or automations, we may connect your data to platforms you choose (e.g., ad accounts, CRM, email tools), following your instructions.

  • Legal requirements
    We may disclose information if required by law, regulation or to protect our rights, safety, or the rights and safety of others.

We do not sell or rent your personal data to third parties.

6. Cookies and tracking technologies

Our website may use:

  • Essential cookies – required for basic functionality and security

  • Analytics cookies – to understand how visitors use the site and improve content

  • Preference cookies – to remember basic settings where applicable

Where required by law, we will display a cookie notice and give you options to manage non-essential cookies.

You can usually control cookies through your browser settings by blocking or deleting them, but this may impact some site features.

7. Data retention

We retain information only for as long as necessary to:

  • Provide requested services

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When information is no longer needed, we aim to delete or anonymize it within reasonable timeframes

9. Your rights and choices

Depending on your location and applicable laws, you may have rights such as:

  • Accessing the personal data we hold about you

  • Requesting correction of inaccurate or incomplete information

  • Requesting deletion of your personal data (subject to legal or contractual obligations)

  • Objecting to certain types of processing

  • Withdrawing consent where processing is based on consent

To exercise any of these rights, contact us using the details in the Contact section below. We may need to verify your identity before fulfilling a request.

You can also:

  • Opt out of marketing emails at any time using the unsubscribe link or by contacting us.

  • Manage cookies through your browser or any cookie banner we provide.

10. Third-party links

Our website may contain links to third-party sites or platforms (e.g., case studies, tools we use, social media). We are not responsible for the privacy practices or content of those external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

11. International transfers

We are based in India and may work with clients and service providers in other countries. This means your information may be transferred and processed outside your home jurisdiction.

Where required by law, we will take appropriate steps to ensure that such transfers are subject to suitable safeguards.

12. Children’s privacy

Our services and website are not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements.

When we do, we will update the “Last updated” date at the top. In cases of material changes, we may also provide additional notice (e.g., on the website or via email, where appropriate).

14. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Round2 Digital Solutions
A/3, Gulmohar Habitat-2, Salunkhe Vihar Road, Wanowrie
Email: info@round2.digital
Website: www.round2.digital